How can we help?

Quick answers for groomers and pet owners. Still stuck? Email us and we'll get back the same day.

Getting started

Setting up your salon profile

Choose a slug, add your hours, and decide on your deposit rules in under 10 minutes.

Bookings

Accepting and rejecting bookings

Every new request lands as pending. Tap accept to confirm, or reschedule from your calendar.

Deposits

Deposit rules explained

Percentage, fixed or off for favourites — choose the policy that protects your time.

Marketplace

Appearing in 'Find a Groomer'

Publish your salon profile and you'll show up automatically in the BarkSuite marketplace.

Pets

Adding breed pricing

Override the 'from' price for any breed that takes more time than your standard.

Account

Inviting a second groomer

Available on the Multi plan. Add up to 6 seats and let clients pick their favourite stylist.